Shipping policy
At Designrific, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping. Please review our shipping policy below to understand our process and ensure a smooth delivery of your home decor items.
Processing Time
All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
Shipping costs are calculated at checkout based on the weight and destination of your order.
International Shipping
We currently ship to select international destinations. Delivery times and shipping costs for international orders will vary depending on the destination country. Please note that international shipments may be subject to additional customs fees and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your package's progress until it arrives at your doorstep.
Shipping Restrictions
Please be aware that certain items may have shipping restrictions due to size, weight, or material. If your order contains such items, you will be notified at checkout.
Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact our customer service team within 7 days of delivery. We will work with you to resolve the issue, whether that means providing a replacement or issuing a refund.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at info@designrific.com. We are here to help and ensure that your experience with Designrific is exceptional.
Thank you for choosing Designrific. We appreciate your business and look forward to decorating your home with our beautiful decor items.